Papers by “Cyara”

Contact Center Cloud Migration

– Your Eyes Are Set on the Cloud. But Are You Ready for Launch?

The market for cloud-based, contact center as a service (CCaaS) technology is, quite literally, shooting skyward. The momentum for this change has reached a tipping point, and …

October 2024

Telephony Platform Migration Assurance

– Recommendations & Best Practice

This paper outlines the recommended strategy and approach to assure a planned migration of a telephony platform. The recommendations are based on Cyara’s wealth of experience …

October 2024

How Careful Planning & Due Diligence are Steering Vitality to Cloud Success

– Webinar

Cyara invites you to sit in on a conversation with George Seddon, Vitality’s Group Contact Routing Manager. As the expert in charge of his organization’s contact center …

October 2024

Contact Center Cloud Migration For Dummies

– eBook

With evolving workforce and customer demands, operating your contact center from the cloud means more flexibility and agility to be able to respond to changing market …

October 2024

The Register Biting the hand that feeds IT