Carbonite Helps Resellers And MSPs Add Resilience To Customer Environments

New revenue-generating opportunities emerge as businesses embrace remote work.

Published March 2021

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The idea of remotely managed IT services has drawn interest beyond the traditional enterprise business segment, appealing to a larger share of small and midsize business (SMBs). Accelerated by the global health crisis, the use of Managed Services Providers (MSPs) is a direct response to the shift toward remote work and collaboration. However, the security issues associated with office networks have not disappeared, quite the contrary. Data protection, disaster recovery and business continuity remain vulnerabilities for a majority of companies.

MSPs are on the front lines of deploying, managing and securing data protection environments. The demand for these services opens the door to specialists who can address the lack of internal resources among SMBs and enterprises that would rather outsource these services. While customer environments and infrastructures continue to evolve, MSPs are seeing new opportunities to expand their services. Capitalizing on these opportunities will require not only new capabilities and expertise, but also commercial and technological partnerships with suppliers.