Use a Modern App Platform and AI to Deliver Frictionless Customer Experiences


Published August 2021


Customer experience (CX) is critical to attracting new customers and retaining existing ones, alongside customer engagement with your brand via website, app, social media, chatbots, and calls centers. Their opinions are impacted and formed based on the sum of those parts.

This eBook, focused on customer feedback and artificial intelligence (AI), will help you constantly iterate and improve your application releases; in turn developing coveted omnichannel presence. Also, discover how you can deliver frictionless CX with a modern application platform like OutSystems.

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