A leader’s guide to cloud transformation


Published September 2021


When Mark Schwartz became CIO of US Citizenship and Immigration Services (USCIS) at the Department of Homeland Security in 2010 – taking charge of 2,000 people and a $600 million annual budget – he wondered how on earth he was going to make such a vast organization move. But move it did. By the time of his departure in 2017 to become Enterprise Strategist at AWS and an acclaimed business strategy author, Schwartz and his team had overseen a remarkable transformation at USCIS.

Paul Hannan, UK Enterprise Technology Lead at AWS, speaks to many IT and business leaders about how to accelerate and de-risk their adoption of cloud technology. Prior to joining AWS, he oversaw a major transformation to the cloud as CTO at a large UK utility. At the AWS Summit Executive Forum, Hannan examined some of the common traps he’s seen organizations fall into when they’re trying to transform – and how to avoid them.

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