Digital transformation was supposed to be an ongoing journey—not the turn-on-a-dime situation most businesses were thrust into when COVID-19 first took hold around the globe. But a pivotal moment happened as organizations scrambled to support new work-from-home policies and digital customer touchpoints: IT and business leadership teams realized that some of the steps they had already taken to modernize their IT infrastructure—moving to the cloud, investing in data and analytics capabilities, and bolstering security across an evolving technology ecosystem—paid off when the crisis hit.

After an unprecedented 2020, IT leaders are trying to create new ways to operate and innovate.

• What are their biggest priorities in 2021?
• What are their biggest pain points?
• How do they measure up to yours?

Learn from a survey of 2,000 Senior IT leaders conducted by IDG, in collaboration with Google Cloud.