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IDC MarketScape: Worldwide eSignature Software 2021 Vendor Assessment

Whitepaper

Published March 2022
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An electronic signature, also known as esignature, is a legally agreed upon replacement for uniquely identifiable physical acceptance or agreement to a form, document, or other digital source. Digital signatures are an advanced form of esignature that require the signer to authenticate their identity using a digital certificate issued by an independent certificate authority (CA).

The contribution of esignature technology to business continuity became glaringly evident during the COVID-19 pandemic. Gaps were exposed in organizations without end-to-end digitally transformed business processes — including when agreements were previously manually routed, faxed, scanned, or printed for signature and remote workers had to seek alternative methods to move the process forward with a less than secure digital signature.