Forrester Reprint: Google Workspace Delivers UCaaS And More


Published January 2024


The Forrester Unified Communications as a Service Wave 2023 report evaluates products that bring together meeting, messaging, and calling into a single continuous platform. We’re thrilled to be recognized as a Leader, and to have received the top possible rating in eleven criteria including vision, video & meeting experiences, chat intelligence, security and data protection, and market presence. Forrester also stated that our overall platform intelligence is strong and advanced global scale security is offered.