Customer Experiences for the New Decade

Tales, Learnings, and Pitfalls

Published March 2020

deloitte

Customer experiences across every industry rely on ever-evolving digital technologies and your customers expect you to keep pace.

In this session, César Marto, Associate Partner, Digital Technology from Deloitte will show you how any company can leverage emerging technologies such as AI and AR/VR to design innovative customer and partner experiences. Hear about the learnings, pitfalls, and successes from six projects and see how these companies have found success using low-code to engage their customers in new and innovative ways.