Improving Citizen Experience with a Citizen 360° View

 

Published April 2020

Outsystems_Webinar

With more than 20 departments providing services to its residents, siloed data and outdated systems were keeping City of Oakland from providing the best possible access to city services to its citizens.

In this webinar, Pete Peterson, CIO of the City of Oakland will share how the they used OutSystems to, not only transform their citizen digital experience, but also unify data across departments into a 360° view, that allows them for meaningful cross-promotions and arms the city’s workers with the data they need to better serve residents.

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