Innovation Imperative: Investing in the Digital Workplace in a Fragmented Age

Executive Brief

Published June 2020


Today, there are high consumer expectations for a seamless, effortless experience when using even the most complicated technology. This is also true in the workplace, where up to 75% of employees say that personal technology influences their expectations for efficient workplace technology, while the normalization of “Bring Your Own Devices” (BYOD) programs continues apace. But unlike technologies outside of work, those inside the workplace tend not to be mobile, social, smart, or connected.

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