Electronic Signatures Accelerate Business

IDC Analyst Brief

Published August 2020

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Critical business activity grinds to a halt when well-established manual steps to sign a document are disrupted. In organizations without end-to-end digitally transformed document processes, such as supply chains dependent on a person who knows the routine or generates required paperwork, single points of failure in business continuity are exposed. The customer and employee experiences deteriorate when friction remains in the process.

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